bluesyemre

• New open platforms for mobile application development enable libraries themselves to be the driving force when creating new smartphone based services. Helsinki City Library has developed an application that allows library patrons to easily manage their loans and also borrow library books directly from friends and acquaintances. We have combined simple features that facilitatebasic library use with features that encourage patrons to try completely new kinds of social loaning practices. The development process was a flexible combination of outsourced user interface development, in-house infrastructure enhancements, and user testing.

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