Posted by: bluesyemre | November 24, 2012

Shifts in information-seeking strategies in information retrieval in the digital age. A planned-situational model

  • The digital age brings changes to information retrieval systems, users, information, and the environments in which users interact with systems. That also poses challenges for users to effectively retrieve information to accomplish their tasks and goals. This paper presents the planned-situational model that illustrates how plans and situations co-determine users’ selection of information-seeking strategies and shifts in information-seeking strategies in their information retrieval process in the digital age. The major components of the model include: levels of user goals, levels of tasks and their dimensions, personal information infrastructure, the social-organizational context, information retrieval systems, plans and their dimensions, situations and their dimensions, and information-seeking strategies consisting of interactive intentions and retrieval tactics.

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