Posted by: bluesyemre | January 29, 2013

Follow Your Patrons: Tips on Twitter for Libraries by Emily Lloyd

  • Why follow your patrons? Twitter gives libraries the opportunity to not just announce what we do,but to do what we do. Don’t wait for questions addressed directly to your Twitter account or mentions of monitored keywords to guide people to resources. Follow your patrons. It’s a bit like roving reference. Notice what interests them. Notice any difficulties they might be having.

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