Posted by: bluesyemre | January 31, 2013

Meeting the Needs of Student Users in Academic Libraries: Reaching Across the Great Divide – Michele Crump and LeiLani Freund

  • This text surveys and evaluates the current practice of common areas and research services within the academic library community in order to determine if these learning spaces are functioning as intended. To analyze their findings, the authors examine the measurement tools that libraries have used to evaluate usage and satisfaction, including contemporary anthropological studies that provide a more detailed view of the student’s approach to research. The book takes a candid look at these redesigns and asks if improvements have lived up to expectations of increased service and user satisfaction.

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