Posted by: bluesyemre | February 14, 2013

Document Delivery: Best Practices and Vendor Scorecard (2012 Update)

  • When content budgets get crunched, information managers cancel subscriptions. When information managers cancel subscriptions, collections grow holes and crucial content becomes inaccessible. That’s when info pros turn to document delivery to buy hard-to-get content, paying per document. Information managers make document delivery their backstop, not just a source for exotica. Our analysis finds that information managers prefer a mediated model of document delivery to full-fledged self-serve. In response to client interest, this report also updates the document delivery landscape, last reviewed in our 2008 report. Who are the players and how are they performing? We also look at the industry as a whole.

Full Report: http://bit.ly/V7w7e5


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