Posted by: bluesyemre | August 12, 2013

Shhh! The Top 5 Management Tools In The World by Bernard Marr


Management tools, if they are used appropriately, can be powerful enablers of change and actions in companies. They can, for example, help define and execute the strategy, engage with customers and employees and monitor performance. I am always interested to see which tools are most popular and how the popularity of the various management tools is shifting and changing. A great insight into this is provided by Bain’s Management Tools and Trends Survey. This study conducted by Bain & Company gives us a global picture of the adoption and trends of management tools. It has been produced annually since 1993 and is now covering 12,371 respondents from North America, Europe, Middle East, Africa, Asia Pacific and Latin America.

The results of the recently revealed 2013 survey show that the world’s top five management tools are:

  • Strategic Planning
  • Customer Relationship Management
  • Employee Engagement Surveys
  • Benchmarking
  • Balanced Scorecard

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