Posted by: bluesyemre | July 9, 2014

What is a UX Librarian anyway? by Georgina Cronin


  • The concept of User Experience, or UX for short, means a lot of different things to different people. In the design world UX can refer to how a customer uses a particular product and how this use affects their loyalty and satisfaction with said product. In the IT world, it can mean measuring how someone interacts with a particular system or website and what the creators of these platforms can learn from that to improve their service. This is all fascinating stuff but UX has moved past the standard fields of design and IT development. Encompassing anthropology, psychology, information science and much much more, UX is now emerging in librarianship too with an exciting cross-sector adoption. Through looking at problems and challenges within libraries through the UX filter, we are able to apply new techniques and approaches to age-old problems, thereby developing new strategies that are based on much more than the standard (and quite frankly dry) annual user surveys that we have come to rely on so heavily.

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