In Sweden, groceries and fresh food can be delivered in your absence and directly to where they belong: your kitchen and fridge. A Scandinavian courier company, PostNord AB, and supermarket chain, ICA AB, are testing the new service with about 20 households in the Swedish capital, promising that messengers will remove their shoes and unpack online deliveries, even when customers are away. The pioneering service hinges on a new add-on lock, which customers must install on their doors and which messengers can open with their smartphones. Made by Swedish startup Glue AB, the lock allows residents to decide remotely when to allow access to their homes.
Kiku Mlosch, a 29-year-old German product manager living in Stockholm who has agreed to help test the delivery system, said she enjoys not having to wait at home and isn’t too concerned about security. “Maybe I wouldn’t lay out my diamond ring,” she said, adding, however, that other people, including a cleaning lady, have access to her home when she is absent. “It’s quite a controllable risk.”