The challenge is to respond to the customer ‘as a partner or collaborator,’ says one expert in a discussion of where publishing is today in the digital dynamic.
During London Book Fair this spring, a white paper presented by Copyright Clearance Center looked at the opinions of publishing-company executives from the STM, education, and trade sectors about the progress of digital publishing. The paper is based on the responses of 25 people to a survey commissioned from Imbue Partners by Ixxus, a CCC subsidiary.
https://publishingperspectives.com/2017/05/publishing-digital-transformation-what-readers-want/
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